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Warranty and Return Conditions
Warranty Conditions
Unless otherwise stated, all products are covered by the manufacturer's warranty. For the warranty to be valid, you must check the product upon delivery. If you notice any damage, do not accept the product and have a damage report drawn up. Modifications made to the product, deformation of the product, or alteration of the product's original design are outside the scope of the warranty.
Product Return Conditions
If the product you purchased from our website is defective, you must contact us through the online support section on our page within 14 days of the delivery date. Following this information, the defective product that you send to us via the shipping company will be replaced with a new one. If the product defect is due to customer use or if the product has been used within the 14-day period, the product cannot be returned or exchanged. The return and exchange conditions are based on the practices stipulated in the Law No. 4077 on the Protection of Consumers.